Oracle User Productivity Kit (UPK)

Oracle User Productivity Kit (UPK) is a customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. Oracle UPK has been known to maximize ROI, eliminate excessive support, and increase productivity. Oracle UPK is able to be utilized over JD Edwards EnterpriseOne, Oracle E-Business Suite, JD Edwards World, Agile PLM, Hyperion, Siebel. It can be incorporated into the Menu Systems as well as directly into the helps.

Oracle UPK can produce a player along with five types of output for more thorough documentation. The player requires no code on the client, and can be used with Internet Explorer and Firefox. The documents can be MS Word or Adobe PDF’s. They are as follows:

• Business process document
• Job aid
• Training guide/ Instructor manual
• Test Document

There is available pre-delivered (pre-recorded) content that is available from Oracle that will allow for quick start introduction to the system functionality. This pre-delivered content can also be used to be customized for your company.

IN 2008, CD Group engaged 11 clients with 71 students to assist in incorporating Oracle UPK into their software implementations. Oracle UPK was vital in allowing a quicker transition into the user communities.